Both guide clips on both sides broke. Ford doesn’t want certain documents and testimony made public because it claims it contains proprietary information. We just had another baby last week and may be trading it in soon. Then, after I got it back in September, after about 3 weeks, the sunroof wouldn't open and made a very loud pop. I'm refusing to pay that amount for the full assembly just because of a failed piece of plastic that was a result of poor engineering.

He said it sounded like a shotgun blast with glass flying everywhere. Instead, we will pursue this compensation from the manufacturer of your vehicle. Because all Ford sunroofs undergo a similar manufacturing process and are constructed of similar materials, the list of vehicles at risk of suffering a fractured or exploded sunroof is essentially the entire Ford collection. - The shade panels will move toward their front hard-stops, stall, move back a few millimeters, then forward.

When the shades have stopped moving, release the glass close switch. She made the whole process seem easy on my side, but I am sure she had her work cut out for her. Then, the glass will close first and then the shades will return to the fully CLOSED position. My clips also broke like the first one pictured .I can't get the roof to close completely. California consumers may exercise their CCPA rights here. As stated above I can use the vent feature and the shade screen still functions. Once this is done the Vista Windows will slide back and forth easily by hand. I couldn't get the Vista Windows to close completely. just wondering if you did it or dealer? The plaintiff argues Ford has a duty to disclose “any systemic failure of a specific automotive part of which it was aware and concealed from the public.”. No one around thankfully. Exploding Sunroofs? Individual results may vary as outcomes are determined on a case by case basis. Sign up for a new account in our community. CLICK HERE to sign up to be notified when the DOT number database is updated. I used 100% Spray Silicone on all the slides including the rear groves. However, very rarely would part of that consideration be whether or not the vehicle’s panoramic sunroof is likely to spontaneously explode and rain glass into the cabin during regular operation.

Ford didn't cover the replacement under warranty, so she went to an auto glass business and paid a $500 insurance deductible to replace the glass. I waited 24 hrs, re installed the glass and had my friend help push the glass (to help ease the weight strain) as I held the button to close...One side gave way immediately but the other side held and closed my roof luckily....Have you or anyone had any luck getting this fixed, and if so is there other bracket options. Anyone gone that route to have it sealed? Just had the front section of my panoramic sunroof shatter while driving on an interstate highway in clear weather and without any vehicles around us. If you are a DIY'er you can replace this without having to pay the labor and it would be much cheaper. On Friday 05/15/2020 the rear stationary part of my panoramic sunroof exploded with what sounded like a gunshot in a not so good area on the southside of Chicago. 2017+ Super Duty - 2017 F250 Panoramic Roof - I had about 16k on my truck and operated the panoramic 'moon' roof one night to have the family see a better view of the stars. It also sounds like they expect me to pay for it. Thank you again! Most reports complain of an audible explosion heard during normal vehicle operation that rivals that of a gunshot in volume. I'm contacting Ford about this issue, though I'm not sure what good it will do..

Can't find these parts anywhere. You are able to speak to her directly and she keeps her clients apprised every step of the way. Took it to the ford dealer and i am having it repaired by insurance.Lucky i have no deductible on comprehensive and they put me in a rental untill fixed they say 3 to 5 days. It’s a $4700 replacement cost. Took it to the dealership and it took them 2 hours to close it. “Ford has failed to meet these engineering challenges, as is evidenced by its own panoramic sunroofs’ propensity to spontaneously shatter (referred to herein as the defect). Lead plaintiffs Doug and Kathy Krebsbach walked away from their claims that Ford panoramic sunroofs are prone to exploding into shards of glass without warning. The Beaty’s, along with several other Ford vehicle owners, stated hazardous conditions while operating the company’s vehicles due to the alleged design defect. The judge let the plaintiff know her argument wasn't logical. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. The parts come with the rails only, but it is expensive, nearly $350/- (per side). To contact the forum owner hit the Contact Us link. Your email address will not be published. "CarComplaints.com" ®, "Autobeef", "What's Wrong With YOUR Car?" Many times, a dead spot in the motor could cause this to happen. “By concealing its knowledge of the defect from NHTSA regulators and the public at large, Ford is able to sell vehicles with luxury upgrade at prices normally charged for non-defective vehicles.

To fix the problem, have the switch panel opened to locate the motor. I just want it fixed and I am not responsible for it.

Ive been reading that once you drop the headliner it is pretty straight forward.

If I were to take a picture of mine and load it you wouldn't be able to tell the difference...I am calling every # I can find but im being told this part isn't sold separate and you have to remove the pass seat, drop headliner and replace the entire rail system. “… Glass fragments would often rain down upon the occupants of the vehicle, sometimes while driving at highway speeds,” the Beaty’s stated in court documents. Plastic parts can be 3D printed assuming a proper base material is used to withstand the abuse the parts are expected to face. The Ford models with the highest number of reports and vulnerability to broken or exploding sunroofs are the Ford Focus, Fusion, Explorer, Flex, F-150, Mustang, C-Max, and most prominently, the Ford Edge. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem.

The most recently reported issues are listed below. So last night I went to close our Vista Roof on our 2008 Ford Edge, but I heard a pop and then it wouldn't close. By Add your complaint here, about any vehicle. Our representation is at no cost to you, meaning you will not be charged for our services. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. On June 11 th of 2020 she went to the parking lot where she works and found the panoramic roof had blown outwards and left glass on the vehicle and inside as well. However, very rarely would part of that consideration be whether or not the vehicle’s panoramic sunroof is likely to spontaneously explode and rain glass into the cabin during regular operation. The two year legal battle between the Beaty’s and Ford shows no sign of slowing down, as both parties are currently fighting over whether or not certain testimony and documents will be made public. Earlier the judge dismissed express and implied warranty claims but said the plaintiff could amend those claims, which she chose not to do. I am still interested in having mine sealed, as the labor and possibility of dealing with this again is annoying and expensive. I am so happy that I used Emma Robison to represent me. Prime auto group of Sack Maine service advisor said that he had no knowledge of this ever happening before. If you continue to use this site, you consent to this use of cookies. 2. Ford also references the rate its sunroofs shatter, estimated at 0.05%, a failure rate of less than 1% which is not material as a matter of law. - Judge Ronald B. Leighton, As for the warranty, Ford responded by pointing out the warranty had already expired on the vehicle when the plaintiff complained about the sunroof. Ford Explorer Toe Link Recall: 13 Crashes, 6 Injuries, Ford recalled 2,600 model year 2014 Ford Transit Connect vans, read stories from drivers who praise our work. I heard a pop and found the roof would not completely close. If so what was the fix? The strange thing is the the vent function is still working, but if I slide it open it won't close because of the broken clip. It’s always closed so we have no idea when it happened. Why would a Ford sunroof not close? By continuing to use this site, you are agreeing to our use of cookies. I had the shop close it as best they could, but it's still lifted up in the back, so it's not safe to drive if there's a chance of rain (which is daily where we live). The Beaty’s continue to make allegations that state Ford was aware of the aforementioned defect while the National Highway Traffic Safety Administration (NHTSA) was investigating the company in 2012. - The glass panel will move toward the front hard-stop and stall.

They then went looking for aftermarket parts and with parts and labor was told it would be $9000 to fix. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. I found it online for $2,000, but the labor will be over $600. Emma did an excellent job with my case.

If sunroof open, then press and hold the glass close switch until the glass is in CLOSED position. Ford blamed the problem on a bad bond between the panoramic roof and the body of the Transit Connect van, but no other models were recalled due to panoramic … al., v. Ford Motor Company. Unfortunately, for many Ford vehicle owners, that seemingly absurd reality has become all too real. I just purchased my 08 ford edge last month. Keep objects and body parts clear of the glass panel when carrying out the initialization procedure. My son’s 2014 Escape Titanium sunroof exploded last week while driving on an interstate in Denver. When the clips broke on my MKX, I closed the sunroof with help from 2 people, each pushing the glass from one side at the back while I held the close switch inside. Complaints also describe glass raining down into the vehicle cabin on drivers and passengers from the shattered sunroof. So the owner's best resort is to either have a glass co seal the BAMR shut, OR to find a replacement in a JY. Discussion in '4th Gen - 2018 - present' started by Andrew White, Feb 1, 2020. “Ford has failed to meet these engineering challenges, as is evidenced by its own panoramic sunroofs’ propensity to spontaneously shatter (referred to herein as the defect). I have a 2007 and have the exact same issue that I'm dealing with now. In fact, Ford is second only to Hyundai in reports of exploding sunroof and moonroof problems in their vehicles since 1995.

Yeah, I'm kind of in the same boat. The plaintiff is represented by Terrell Marshall Law Group, Simmons Hanly Conroy LLC, and Greg Coleman Law PC. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem.

It only has about 8000 miles on it. Have a 2016 f150 just hard a loud noise from sunroof(not the first time) now sunroof will not close all the way and also glass is cracked on top of panel headed to dealership tomorrow! Although Doug and Kathy Krebsbach pulled out of the lawsuit and dropped all their claims, it's possible other plaintiffs could file a new lawsuit concerning the sunroofs.

These stories have been researched for the benefit of professional AGRR shop owners and installers. The plaintiffs claim the panoramic sunroof in their 2013 Ford Escape exploded and covered the occupants with sharp pieces of glass, leaving the occupants stunned from the shotgun-like sound caused by the breaking glass.

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